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Terms of Service

Terms of service

1. Scope and validity of the terms

1.1. The terms and conditions apply to legal relations arising from the purchase of products through the e-Shop through the owner of the person (hereinafter the Client) and the purchasing environment djcenter.ee (hereinafter the e-Shop), Masters Grupp OÜ (hereinafter, "Merchant").
1.2. In addition to these terms, the legal relations arising from the purchase of products through the e-Shop are governed by the legislation in force in the Republic of Estonia.

2. Products

2.1. Product prices are in euros (€). EV 20% VAT is added after the cart has been added.
2.2. Prices and availability of products can change without notice.
2.3. The images of the products in the e-shop have an illustrative meaning.
2.4. Product descriptions may not be exhaustive.

3. Payment for products

3.1. The prepayment bill is sent to the customer by e-mail confirmation of the order. The Client is required to verify before the payment of the prepayment bill that the information on the prepayment invoice corresponds to the order. The execution of the order will start from the moment when the total amount shown on the prepayment bill is received by the Merchant's Swedbank account. If the money is not received during the due date, the order and the prepayment will be canceled.

4. Supply of products

4.1. All products regardless of the cost of the goods are delivered to you in Tallinn free of charge and from 800 € free of charge Estonia.
4.2. Merchant uses several options for delivery of the product: Arranger's own transport, DPD courier or Omniva courier.
4.3. The customer is required to verify the correctness of the contact details to be submitted before the order is made to avoid delays and misunderstandings in the delivery of the products. The Merchant is not responsible for delay in delivery of the products and misunderstandings if the delay or misunderstanding is due to the inaccuracy or inaccuracy of the information provided by the Customer in the course of ordering.

5. The right of return is 14 days

5.1. The customer has a 14-day right to withdraw from the item purchased from the e-Store from the receipt of the goods (hereafter, the 14-day return right) in accordance with the terms and conditions set out below. A client is a natural person who has purchased an item or service from the e-Store for a purpose that does not relate to his or her economic or professional activities.
5.2. The Client may redeem the right to withdraw without reason.
5.3. By purchasing from the e-Store, the Client agrees to use the following returns:
5.3.1. Returned goods must be unused and in original packaging (Customer must open the original packaging of the product with care and without damaging it.).
5.3.2. To use the right of withdrawal, send an application for withdrawal to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. within 14 days upon receipt of the goods.
5.3.3. Agree to pay the refund for € 20 unless the item to be returned is not in order.
5.3.4. If the contract is canceled, the purchased item must be returned immediately (but not later than within 14 days). The Merchant undertakes to return the amount paid by the Client immediately (but not later than within 30 days) upon receipt of the cancellation notice.
5.4. The customer's right to return is provided by law and is not specific to the e-Shop.

6. Warranty

6.1. Masters Grupp OÜ (hereinafter referred to as the Seller) mediates the warranty of the manufacturer for the goods sold in the territory of the Republic of Estonia.
6.2. The warranty period will be valid from the moment the thing is handed over to the buyer and is valid until the time period specified by the manufacturer of the goods.
6.3. The seller will give the general customer a general guarantee of 24 (twenty four) months and 12 (twelve) months for the companies (excluding headphones for 6 months)
6.4. The warranty gives the buyer the right to request the free repair or replacement of the item within the warranty period.
6.5. The warranty covers the cost of repairs to the equipment due to structural, production and material errors, and due to errors in the equipment.
6.6. The warranty statement does not cover any errors caused by:
- normal wear
- inadequate care
- wrong installation
- wrong use
- errors caused by other external factors

7. Liability and Force Majeure

7.1. The Merchant and the Client are liable to each other in the cases and to the extent provided for in the legislation of the Republic of Estonia for damage caused to the other party in violation of these conditions.
7.2. The Merchant shall not be liable for damages caused to the Customer or for the delivery of the delivery of the product, if the loss or delivery of the product is due to the fact that the Merchant was unable to influence, anticipate or could not foresee (force majeure).

8. Other conditions

8.1. All customer personal information received through the visit of the e-Shop and purchases is treated as confidential information. The merchant will not disclose the information he or she has received to a third party.
8.2. The dispute between the Customer and the Merchant regarding the ordering and purchasing of products via the e-Shop is resolved through negotiations. In case of non-fulfillment of the agreement, the Client has the right to apply to protect the rights of the Consumer Protection Board or the court. In resolving disputes and matters not specified in these conditions, the Republic of Estonia shall apply the legislation in force.

 

MASTERS GRUPP OÜ / Marsi 10, Tallinn / 5037094
MASTERS GRUPP OÜ / Marsi 10, Tallinn / 5037094